Shipping policy
At Euphoria by Floxyluxe, we prioritize your privacy and aim to provide a seamless and discreet shopping experience. Here’s what you need to know about our shipping and delivery services:
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DELIVERY OPTIONS
- In-Store Pickup: For those who prefer to pick up their orders in person, we offer in-store pickup at our location:
- Address: 3 Bola Shodiq Street Royal Palmwill Estate Remelek, Ajah Lagos
- Prepaid Orders: We accept prepaid orders for delivery within Lagos and across Nigeria. Payments can be made conveniently through our website using your MasterCard or VisaCard. If online payment isn’t an option, please contact us to receive our bank account details for payment.
SHIPPING CHARGES
Within Lagos:
- Mainland: ₦4,000
- Island, Lekki, Ajah, and Ibeju: ₦3,000
- Free Shipping: Orders above ₦60,000
- Outside Lagos:
- Delivery takes between 5-7 business days.
- A tracking number will be provided to monitor your shipment.
- A signature will be required upon delivery.
Discreet Packaging
We understand the importance of privacy, so all orders are shipped in discreet packaging. The contents of your package will not be visible from the outside, ensuring confidentiality throughout the shipping process.
SHIPPING PROCESS
- Shipping is handled by our trusted courier service providers to ensure a secure and efficient delivery.
- You will receive a tracking number once your order is shipped.
- If there are any exceptions to our shipping schedule, we will notify you via email or phone call. Please ensure we have your correct phone number for validation and delivery purposes.
Contact Us
For any questions or further assistance regarding your order, please reach out to our customer service team at cs@euphoriabyfloxy.store We are here to help and ensure you have the best experience with Euphoria by Floxyluxe.
Thank you for choosing Euphoria by Floxyluxe!